Chat

This package contains all models for the author and user chats

Chat Message

class integreat_cms.cms.models.chat.chat_message.ChatHistoryManager(*args, **kwargs)

Bases: Manager

Custom manager for returning the chat history of the last x days (as configured in AUTHOR_CHAT_HISTORY_DAYS)

get_queryset() → QuerySet

Custom queryset with applied filters to return the chat messages of the last x days

Returns:

The QuerySet of the most recent chat history

Return type:

QuerySet

class integreat_cms.cms.models.chat.chat_message.ChatMessage(*args, **kwargs)

Bases: AbstractBaseModel

A model for a message in the author chat

Parameters:

• id (BigAutoField) – Primary key: ID

• text (TextField) – Content

• sent_datetime (DateTimeField) – Sent date

Relationship fields:

Parameters:

sender (ForeignKey to User) – Sender (related name: chat_messages)

exception DoesNotExist

Bases: ObjectDoesNotExist

exception MultipleObjectsReturned

Bases: MultipleObjectsReturned

get_repr() → str

This overwrites the default Django __repr__() method which would return <ChatMessage: ChatMessage object (id)>. It is used for logging.

Returns:

The canonical string representation of the chat message

Return type:

str

history = <integreat_cms.cms.models.chat.chat_message.ChatHistoryManager object>

Django manager to access the ORM Use ChatMessage.objects.all() to fetch all objects.

A manager for the most recent chat history

objects = <django.db.models.Manager object>

Django manager to access the ORM Use ChatMessage.objects.all() to fetch all objects.

The default manager

User Chat

class integreat_cms.cms.models.chat.user_chat.ABTester(*args, **kwargs)

Bases: AbstractBaseModel

A helper model for keeping track of A/B testers for the chat feature

Parameters:

• id (BigAutoField) – Primary key: ID

• device_id (CharField) – Device id

• is_tester (BooleanField) – Is tester

Relationship fields:

Parameters:

region (ForeignKey to Region) – Region (related name: abtester)

exception DoesNotExist

Bases: ObjectDoesNotExist

exception MultipleObjectsReturned

Bases: MultipleObjectsReturned

get_repr() → str

This overwrites the default Django __repr__() method which would return <ABTester: ABTester object (id)>. It is used for logging.

Returns:

The canonical string representation of the ab tester

Return type:

str

class integreat_cms.cms.models.chat.user_chat.UserChat(*args, **kwargs)

Bases: AbstractBaseModel, ZammadAPI

A model for a user (app) chat, mapping a device ID to a Zammad ticket ID

Parameters:

• id (BigAutoField) – Primary key: ID

• device_id (CharField) – Device id

• zammad_id (IntegerField) – Zammad id

Relationship fields:

Parameters:

• region (ForeignKey to Region) – Region for Chat (related name: chats)

• language (ForeignKey to Language) – Language of chat app user (related name: chats)

exception DoesNotExist

Bases: ObjectDoesNotExist

exception MultipleObjectsReturned

Bases: MultipleObjectsReturned

as_dict() → dict[str, Any]

API compatible dict representation of the chat

Return type:

dict[str, Any]

get_repr() → str

This overwrites the default Django __repr__() method which would return <UserChat: UserChat object (id)>. It is used for logging.

Returns:

The canonical string representation of the user chat

Return type:

str

class integreat_cms.cms.models.chat.user_chat.UserChatManager(*args, **kwargs)

Bases: Manager

custom manager providing function to get the current chat

create(region: Region, device_id: str, language: Language) → UserChat

Override super create method to create a Zammad ticket for each new chat

Parameters:

• region (Region) – Region to which the chat belongs

• device_id (str) – UUID identifying a chat/device

• language (Language) – the UI language of the app

Return type:

UserChat

current_chat(device_id: str, **kwargs: Any) → UserChat

Return only the newest (i.e. current) chat for a given device_id

Parameters:

• device_id (str) – the device id for which we want the current chat

• **kwargs (Any) – The supplied kwargs

Returns:

the current chat for the given device_id

Return type:

UserChat